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Rental Content is viewable on only one device at a time. You must be connected to the Microsoft’s Azure Cloud Service when moving rentals, and you may do so only between your computer and compatible devices but not more than a total of three (3) Authorized Devices during the applicable rental viewing period.

You shall be able to store Purchased Content from up to four (4) compatible Authorized Devices at a time; You are permitted to de-authorize an authorized computer/portable device and authorize another authorized computer/ portable device provided by contacting customer service through technical@clickplay.hk.

Rent: maximum 3 compatible devices.
Buy: each member account may associate with a maximum of 4 compatible devices, or otherwise specified in the product page, to watch the video content.

Terms and Conditions

This clickplay platform (the "Platform") is operated by ClickPlay (Hong Kong) Limited. Your access to the Platform is governed by these terms and conditions of use ("Terms of Use") and your use of the Platform constitutes your agreement to these Terms of Use. The Platform is designed to provide members with access to video on demand services.

Video on Demand Services

  • There are two ways in which we may allow you to access movies, television shows and other video content ("Video Content") via the Platform: Rent and Buy. The details of these two types of services (each a "Service", collectively the "Services") are set out below:

    1. Rent: When you rent Video Content from us it will be available for streaming via the Platform ("Rental Content"). You may watch the Rental Content as many times as you like during the 48 hour viewing period applicable to such content [unless otherwise specific on the product page for the Rental Content]. There may be restrictions on the way that you may access/use the Rental Content, including without limitation the number of devices you may use to view the Rental Content, as specific here for the Rental Content.
    2. Buy: When you buy Video Content from us it will be available for downloading via the Platform ("Purchased Content"). There is no viewing period for Purchased Content, and once you have downloaded such content you may watch it as many times as you like on an indefinite basis (subject to complying with these Terms of Use). There may be restrictions on the way that you may access/use the Purchased Content, including without limitation how many devices you may use to download the Purchased Content, as specified here for the Purchased Content.
  • From time to time we may make Video Content available to you free of charge ("Free Content"). The terms and conditions applicable to such Free Content will be specified on the product page for such Free Content.
  • Video Content may only be accessed using certain compatible devices as specified in the tutorial ("Compatible Devices"). The Compatible Devices may vary depending on the particular Service you use and may change over time. You should refer to our FAQ for an up to date list of Compatible Devices.
  • In order to access our Services, you may be required to register your Compatible Devices with us. There may be restrictions on how many Compatible Devices you may register with us at any one time as well as how many Compatible Devices you may register in a calendar year, as specified here. We may automatically remove any Video Content from your Compatible Devices upon expiry of the applicable viewing period.
  • We may modify, replace or withdraw the Video Content available on the Platform as well as the types of Compatible Devices, from time to time. We make no representation as to the availability of certain Video Content, the amount of Video Content available on the Platform or the suitability of a particular device to access or view Video Content. We may discontinue, modify or suspend all or part of our Services at any time without notice and without any liability to you whatsoever.
  • Sometimes, for reasons outside our control, you may be unable to download or stream paid Video Content or your downloading/streaming of Video Content may be interrupted. In such event, you should contact our customer services team at: technical@clickplay.hk.

Registration and payment

  • You may be required to register with us in order to access our Services. You warrant that all information provided to us in connection with your registration is accurate, complete and truthful. You agree to maintain and update the information provided to us to ensure it is current and accurate. You may update your information in the members section of the Platform. We reserve the right to deny your application for registration in our sole discretion for any reason.
  • You are responsible for keeping your log-in and password details confidential. You must notify us immediately in the event of any unauthorised access to your account. We are not liable for any unauthorised activity that occurs in your account.
  • You may only log-in to the Platform using your account once at any specific time.
  • All Services must be paid for in advance. You may pay for our Services using approved credit cards (Visa and Mastercard), PayPal, PayDollar or a pre-paid card which may be purchased online or in selected stores ("Pre-paid Card"). Pre-paid Cards will be subject to a validity period as specified on the Pre-paid Card. All unused Pre-paid Card credit will automatically expire at the end of the validity period. If you top-up your Pre-paid Card credit before the expiry of the validity period, the validity period for all unused credit will automatically be extended for a certain period from the date of top-up, as specified at your personal notification. Under no circumstances shall we be liable to refund any unused Pre-paid Card credit or exchange any Pre-paid Card credit for cash.
  • We reserve the right to change the fees applicable to any of our Services, or the method of payment for the Services, at any time by posting such information on the Platform.
  • Except as required by law, you will not be entitled to any credit or refund for any Video Content purchased/rented from us.

Video on Demand Usage Rules

You must comply with the following Video on Demand Usage Rules (the "Usage Rules") when accessing the Services via the Platform. By downloading or streaming Video Content from the Platform, you agree:

  1. not to, and not to permit another person to, show, use, play, broadcast, transmit or view the Video Content for public or commercial purposes.
  2. not to, and not to permit another person to, copy, sell, rent or distribute Video Content or otherwise use Video Content in a way which infringes the copyright or other intellectual property rights of a third party.
  3. not to circumvent, tamper with, decompile, disassemble or reverse engineer any digital rights management software or any other software used in connection with the Platform.
  4. not to use the Video Content for any illegal purpose.

You acknowledge that your use of Video Content may be subject to specific terms set by our content providers or ourselves, including without limitation in respect of the maximum number of: (i) devices that may be registered to access the Video Content; (ii) simultaneous instances of playback;; and (iii) viewing period ("Additional Conditions"). These Additional Conditions will be communicated to you on the product page for the particular Video Content and are incorporated into these Terms of Use. You agree to comply with any Additional Conditions which apply to Video Content that you access. To the extent that there is any inconsistency between these Terms of Use and the Additional Conditions, the Additional Conditions shall prevail.

Restrictions on Use of the Platform

You must not do (or attempt to do) any of the following acts, nor assist others to do any of the following acts:

  1. use the Platform for any activities which breach any applicable laws or infringe the rights of any third party.
  2. knowingly transmit any viruses or other computer programs that may damage or interfere with the Platform.
  3. use the Platform to transmit unsolicited electronic messages.
  4. use the Platform to transmit or post information or material which defames, abuses or harasses any third party or which is offensive, hateful or vulgar.
  5. tamper with, hinder or modify the Platform in any manner.
  6. impersonate any person while using the Platform or the Services.

Intellectual Property Rights

  • All intellectual property rights relating to this Platform (including without limitation the content, data, layout and design, video, graphics, text, images, software, database, applications and underlying source code) are protected by copyright, and are owned by us or our licensors, unless otherwise specified.
  • We grant you a non-exclusive, non-transferable, non-sublicensable, limited right and licence, during the applicable Viewing Period to use and access this Platform solely in accordance with these Terms of Use.
  • Upon payment of the relevant fees (as specified on the Platform), we grant you a non-transferable, non-sublicensable, limited right and license to use and access the relevant Video Content in accordance with the Usage Rules and any applicable Additional Conditions. Such licence is subject to your compliance with these Terms of Use, the Usage Rules, Additional Conditions and any applicable laws. Where Free Content is made available to you, we grant you a non-transferable, non-sublicensable, limited right and license to use and access the relevant Free Content in accordance with the Usage Rules and any applicable Additional Conditions.
  • clickplay is a registered trade mark of Deltamac (Hong Kong) Co. Limited. All other trade marks that appear on the Platform are owned by us or our licensors, unless otherwise specified.
  • You may not reproduce, transmit, copy, distribute, modify, link, display, use, transfer or sell any content of this Platform (including without limitation videos, text, graphics, software, names, trademarks and logos), or use any such content for commercial purposes, except as set out in these Terms of Use, without our prior written consent.

Software

  • The Services will only operate using the software provided by clickplay platform ("Software") which may be downloaded from the Platform. The terms and conditions applicable to such Software will be notified to you at the time of installation. You agree to comply with any such terms and conditions when using the Software.

Age restrictions

  • Registration for the Services is only available to persons 18 years or older. Persons under 18 may only access the Services using the account of, and under the supervision of, their parent or legal guardian. An alert will appear on the display when an age restricted program is selected and you must confirm that you are aged 18 or above in order to proceed. Some Video Content may not be appropriate for viewing by minors and you agree that you are solely responsible for determining whether it is appropriate to show Video Content to a minor. We disclaim all liability relating to the viewing of Video Content by minors, including without limitation the viewing of inappropriate or obscene Video Content by such persons.

Geographical restrictions

  • Unless otherwise specified, the materials on this Platform are directed solely at those who access this Platform from Hong Kong. We make no representation that any information, product or service referred to in the materials on this Platform is appropriate for use, or available, in other locations. Those who choose to access this Platform from other locations are responsible for compliance with any applicable local laws and we disclaim all liability relating to con-compliance with such applicable laws.

Notice and Disclaimer

  • We have used all reasonable care and skill in compiling the content of this Platform but to the extent permitted by law, make no warranty as to the suitability, accuracy, completeness or reliability of any information or Video Content on this Platform for any purpose. We shall not be liable for any errors or omissions in any material or Video Content on the Platform. To the extent permissible by law, we disclaim all warranties, conditions and liability with regard to information, material or Video Content contained on the Platform, including any implied warranty of merchantability or fitness for a specific purpose. We make no warranty or representation regarding your access to the Platform or any Video Content, and disclaim all liability relating thereto, including without limitation:

    1. that your access to the Platform and/or any Video Content will be uninterrupted and error-free;
    2. that the Video Content streamed or available for download via the Platform shall be of a certain quality or resolution;
    3. that the Platform and/or server is free from viruses or harmful components;
    4. that any defects will be corrected; and
    5. that the Services and/or the Platform will be free from corruption, loss or security intrusion.
  • Under no circumstances shall we be liable for any loss, cost or expense (whether direct, indirect, special or consequential) arising from your use or inability to use or access the Platform, Video Content or any information or material posted on the Platform. Under no circumstances shall we be liable for risk of loss of Video Content downloaded or streamed via the Platform. We will not be under an obligation to replace any Video Content once it has been successfully streamed or downloaded, including without limitation where you are unable to play such content or such content is lost/corrupted.
  • We do not exercise editorial control over any Video Content and under no circumstances shall we be liable for any Video Content that you find offensive or objectionable. The ratings information and product description posted on the product page for Video Content is for your convenience only and we make no representations or warranties in respect of the accuracy or suitability of such information or any Video Content.
  • The quality of the display of the Video Content may vary from one Compatible Device to another, and may be affected by a variety of factors, including without limitation your location and the bandwidth/speed of your Internet connection. You are responsible for all Internet access charges and should check with your Internet service provider in relation to any such charges. We make no representation or warranty regarding the quality of your instant watching experience on your display.

Indemnity

  • You agree to indemnify and hold us harmless from and against any and all claims, actions, demands, damages, liabilities, costs or expenses (whether in tort or contract, including without limitation negligence) arising out of or in connection with your use or inability to use of the Platform or Video Content (including without limitation those third parties you authorise to use the Platform and/or access the Services using your account), or your breach of these Terms of Use or applicable Additional Conditions.

Third Party Links

  • The Platform may contain links to third party websites or advertising or other material submitted by third parties. It is the responsibility of these third parties to ensure that such content and such websites and materials comply with all relevant laws and regulations. We make no representation or warranty in respect of such third party websites or materials and disclaim any and all liability in connection with such third party material and websites.

User content

  • You shall not post any communication, materials, comments, reviews or other content ("Content") on the Platform that infringes or violates any laws or the rights of any third party. By posting any Content on the Platform, you:

    1. agree that such Content is non-confidential;
    2. grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, publish, distribute and display your Content in any medium or format; and
    3. waive all rights that you may have in respect of your Content.
  • You warrant that your Content:

    1. does not infringe or violate any laws or the rights of any third party;
    2. is accurate; and
    3. is original to you, or that you have the right to post or transmit your Content.
  • Unless provided by law, we are under no obligation to monitor or filter the Content that you post or transmit via the Platform. However, we reserve the right to monitor any Content that you post on the Platform and remove such Content for any reason at our sole discretion at any time.

Privacy

  • Except where otherwise specifically stated, all personal information collected by us shall be used in accordance with our Privacy Policy and the Personal Information Collection Statement notified to you when your personal data was collected.

Termination

  • We may terminate these Terms of Use, your use of the Platform or your account and ability to access Video Content and/or the Services at any time without liability and without notice if you breach these Terms of Use, Additional Conditions or any applicable law. You agree to immediately destroy any Video Content in your possession at the time of termination.

Governing Law and Jurisdiction

  • These Terms of Use are governed by and construed in accordance with Laws of Hong Kong. Any disputes arising from these Terms of Use shall be subject to the jurisdiction of the Hong Kong Courts.

Amendments

  • We reserve the right to change these Terms of Use (including without limitation the Usage Rules) at any time, by posting the amended Terms of Use on the Platform. Your use of the Platform and/or access to Video Content following such amendments shall constitute your agreement to such Terms of Use as amended.
  • Additional Conditions may be amended by our licensors from time to time and we reserve the right to pass on such changes to you, or make our own changes to the Additional Conditions, at any time by posting the amended Additional Conditions on the product page for the relevant Video Content. Your use/access of the Video Content following such amendments shall constitute your agreement to such Additional Conditions as amended.

General

  • If any part of these Terms of Use is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.
  • If we do not act in relation to a breach of these Terms of Use or any Additional Conditions by you, this does not waive our right to take action with respect of similar breaches in the future.
  • All rights not expressly granted herein are reserved by us.
  • In the event of any inconsistency between the English and Chinese versions of these Terms of Use or any Additional Conditions, the English version shall prevail.


Last Updated: 31st January, 2013